Future-ready Digital Insurance: Innovation & Customer centricity

Thursday 26 January 2023 | Sofitel Athens Airport

6th Insurtech Conference has successfully been completed on January 26th at Sofitel Athens Airport hotel welcoming 160+ attendees as the meeting place of the whole of the Insurance Industry exploring the future-readiness and the disruptive factors governed by innovative projects bridging human-centered and digital insurance in a pragmatic and engaging pace.  

Institutional & International Thought Leaders, IT Solutions Providers, International Insurtechs with breakthrough positioning and services, and Expert Greek-Cypriot Executives shared their powerful insights giving special emphasis to the digital transformation progress for enhanced Customer-Centricity  leading to Sustainable Growth lanes.  

We renew our appointment on Thursday 25 January 2024 


Focus Points

  • Redefining strategy – Digital Transformation and Human-centered Excellence 
  • Optimizing effective technology use achieving Digital Agility  
  • Customer-centric engagement: meeting customers’ unmet demands, Market re-approaching 
  • The breakthrough role of Insurtechs: forward-thinking benefits for Insurers  
  • Customer-first Insurance & Customer Experience at the core  
  • New generation products – ESG aligned Insurance services 


Session I

Disrupting the Insurance Landscape – Insurance Leaders’ perspectives

  • Market drivers dictating the next day of Insurance 
  • Actionable strategies and pragmatic plans – Insurtech penetration  
  • The future of Mediation enabling insurers to improve customer engagement  
  • Human-centered quality services empowering opportunities of the Insurance Industry 

Session II

Customer-centric Engagement for Sustainable Market Growth

  • Market differentiation – Planning the customer-centric journey 
  • Evolving Insurance experience and increased on-demand services  
  • Smart Products holistic design – ESG aligned insurance serviceset differentiation  
  • Culture Change, the Human Factor and the Insurance Value Chain 

Session III

Technologies & Digital Agility –Optimizing current models meeting future needs

  • Actionable innovation and the contribution of the Insurtech ecosystem  
  • The value of AI-driven Data & Insight Analytics Leadership  
  • The value of IoT, Telematics and other cutting-edge technologies into advanced monitoring frameworks  
  • Exploring the current & future needs of high-tech Insurance services 

Meet the



Key Issues

  • Redefining strategy – Digital Transformation and Human-centered Excellence
  • Customer-first Insurance & Customer Experience at the core
  • Culture Change – the Human Factor and the Insurance Value Chain
  • Optimize technology achieving Digital Agility
  • Customer-centric engagement revolutionizing Insurers-Market relationship
  • The breakthrough role of the Insurtech ecosystem  – Partnership vs. Competition
  • The new role of Insurance Agencies and Brokers in the Insurance Ecosystem Development of Omni-channel customer approach
  • Green Insurance: the new imperatives
  • New generation products – ESG aligned Insurance services

Who should attend

Insurance Industry Strategists • Transformation Experts • Chief Technology Officers • Heads of IT • Chief Information Officers • Chief Digital Officers • Chief Innovation Managers• Chief Product Design Officers • Compliance Directors • ICT Auditors • Cybersecurity Experts • Chief Operations Officers • Underwriters • Insurance Brokers’ Executives • Chief Digital Marketing Officers • Customer On-boarding & Omni-channel Experts • Insurance Systems and Services’ Consultants and Integrators • Cutting-Edge Technology Experts Senior and Middle Management Executives of the above roles 


Why become a Sponsor


  • Boost your brand visibility in the Insurance Sector and connected ecosystems.          
  • Showcase your expertise to the right market.            
  • Increase the trust and loyalty of your clients.   


  • Arrange  meetings with potential customers.        
  • Help  make purchasing decisions easier.  


  • Forge  valuable relationships with industry-leading marketers.         
  • Connect with key stakeholders.  
  • Shortening sales close lifecycle  

Sponsorship 2022

  • This field is for validation purposes and should be left unchanged.


GNOMON INFORMATICS S.A. is an innovative company headquartered in Thessaloniki, Greece. It provides solutions for patient empowerment and assisted independent living.
History indicates a solid 25-year-old software engineering background, delivering important national & EU projects.
GNOMON is the creator of eHealthPass, the patient centred platform that enables frictionless data flow across systems and clouds. Our company has the longstanding vision and inspiration to digitally transform healthcare, insurance and social care industries by unlocking the value of data and enabling the data economy.

Hellas Direct is a digital-first insurance company, empowered by cutting-edge technology and advanced analytics. It is backed by a roster of leading investors, including the EBRD, Portage Ventures, IFC and Endeavor Catalyst. Listed 3 times by the Financial Times as one of Europe’s 1,000 Fastest Growing Companies.

improvIT is an Information Technology consulting company specializing in the Insurance Industry. We provide services in Systems Development and Integration,  Business Analysis, Project Management, and  IT strategy. 

improvIT’s mission is to help insurers to achieve better business results through effective utilization of IT; to improve the way IT serves the insurance operation; to eliminate the gap between the business requirements and the IT solutions; to apply best practices, innovative ideas, and creativity in order to deliver value-added products and services. 


Corporate Participation

Honorary Support

Media Sponsor

Audiovisual Sponsor

CONEQ provides technical equipment and services to any kind of event. With our Simultaneous Interpretation Systems, Conference Systems, AudioVisual Equipment we support events and provide the best service to our customers. Our professionalism, our high quality of service and state of the art equipment offered to over 600 large and of great significance conferences during the last 5 years have certainly contributed to our constant uptrend. Call us at (+30) 211 2163453. or email us at [email protected]

Organized by

Contact Us

Myrsini Monacheli, Τ: +30 210 6617777 (ext. 162), M: 6982187488, Ε: [email protected]
Liza Antoniadi, T: +30210 6617777 (ext. 158), E: [email protected]
Marianna Zoge,  T: +30 210 661 7777 (ext. 205), E:  [email protected]
Vicky Pavlatou, M: +30694 3627 371, E: [email protected]


  338, Kleisthenous Str. 15344, Gerakas, Attiki, Greece
  +30 210 6617777
  +30 210 6617778